Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

746 reviews
5.0
Aug 9, 2023

Amazing company

Recommend
CEO approval
Business Outlook

Pros

High morale, supportive and currently growing! Finally found a place that feels like home. You're not just a number. You're viewed as a person.

Cons

Nothing comes to mind at this time.

2.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Best part of Constant Contact was the comradery between the rest of the sales floor - made lifetime friends here.

Cons

Constant Contact was a great place a few years back, but has slowly but surely gotten worse as time has gone on. What was once promised "fully remote" turned into - "if you live X amount of hours from an office you are REQUIRED to come in" It went from a company that genuinely wanted to help their customer base out, to how can we force these people to pay us and hope they stay? They care more about how many people you are dialing and how many times they are dialed a day than keeping customers here for the long haul. Goals continue to skyrocket as lead flow continues to dip. Constant Contact went from a helping out their customer base understand the product and how to market their business to a call center where it is high pressure, very micro manage-y and they only care to get the card information. The turnover from brand new employees to seasoned vets within the last 6 months alone should show you to stay far, far away.

5.0
Aug 8, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

Work/Life balance, Fun Projects Good management

Cons

Pay and benefits aren't as competitive as they should be

Viewing 130 - 132 of 746 Reviews

Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.