Constant Contact reviews

The company has started making business decisions that are not only hostile towards the employee but also to the clients. A company who was all about helping their customers and providing the best support ended up becoming a rather greedy company, that will squeeze every cent they possibly can with their list management policies and not allowing customers to reduce the cost by reducing the list size anymore. Management wasn't helpful and often vanished in chats for remote agents and the staffing gradually became way below what agents could manage resulting in severe burnout and hour-long queues. New Hires often made more money than the tenured agents as well, which wasn't exactly a great motivator. I really hope Constant Contact gets their act together, their competitors

The leadership creates a toxic, aggressive work environment and were constantly in disagreement, communicating different priorities to teams as a result (when they communicated any). Pulled 'fire alarms' to redo a product they hadn't looked at previously, which wasn't a good sign. Some employees were grossly underpaid compared to others and laid off when inquiring (fairly) of their manager/HR when they might be considered for equal pay for equal responsibilities. Leadership ousted other leadership overnight without a word. Leadership cultivated no confidence within the team and morale was incredibly low by the time they suddenly laid off 25 at a time.