Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      4.0
      Jul 19, 2022

      Great environment

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked the shifts they offered. They show support throughout shift and employment

      Cons

      Has great advancements but didn’t really help to get there just told you you will get better at it

      3.0
      Jul 10, 2022

      Supervisor

      Team supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to coach and develop agents. The employee phone plan is great. The locations are always clean.

      Cons

      There is no consistency with policy. If you are a tenured employee you are paid less than new hires. The bonus structure has changed to one that is more company friendly rather then employee friendly. The company has gone from truly caring about the employee, to a corporation that only cares about bottom lines. Senior and C-level management lacks diversity. The pay for supervisors who have been there years isn't consistent or competitive, which is leading to many people leaving.

      3.0
      Jul 9, 2022

      Brutal

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can be rewarding when help Is accomplished

      Cons

      Pay isn’t high enough for the troubleshooting required

      Viewing 595 - 597 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.