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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      809 reviews
      2.0
      May 31, 2024

      Competitive work environment

      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay & benefits. Management can be supportive.

      Cons

      Management has a tendency to pick on specific employees and break them down until they quit or are fired. Management also has no self accountability and are almost impossible to get ahold of within a timely manner.

      1.0
      May 26, 2024

      Nope

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nope absolutely not. Working from home is the only perk

      Cons

      Terrible trainers and training management, They fire the ones with good numbers you have no job security your numbers don’t count for anything no matter how good they are. It’s a popularity contest and if you’re not favored they apparently fire you. Managers have no patience or empathy. (I got a write up for coming in 2 hours late one time due to hospitalization with doctors notes, was told “we don’t accept or care about doctors notes”. There was no verbal warning first either. Just straight to write up.

      avatar
      Consumer Cellular Response
      2y
      Thank you for telling us about your experience. We're very sorry to hear that you felt unseen and unvalued. We value you and believe that happy employees make happy customers. Our leaders receive ongoing training in effective communication so we can continuously improve and remain a best place to work. While performance is important, we value doing the right thing even more. Sadly, the numbers alone don't always tell the whole story. But we always seek to communicate first and provide agents an opportunity for correction. Our employees are our greatest resource and we want everyone to be successful.
      Viewing 136 - 138 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.