Consumer Cellular reviews

3.5

67% would recommend to a friend

(288 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Reviews by job title

288 reviews

Reviews about "Compensation"

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2.0
Jul 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Okay pay, great co-workers, tons of support if you get the right supervisor

Cons

They don't respect social distancing or that the pandemic is actually happening, they acknowledged it at first but then rescinded every measure they took due to cost. Masks are not mandatory but are encouraged. This may not matter to you, mark them a 5 if the pandemic does not matter to you.

4.0
Jun 23, 2020

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Diverse atmosphere. a lot of promotion opportunities. The owners make decisions to benefit employees first and the business second. You truly feel valued and not like a number. Our owners try to create a family environment and treat you as an equal and less like an employee.

Cons

Higher positions don't have as many opportunities to make additional money outside of their base pay. Communication can be lacking at times which results in confusion.

5.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

One of my favorite things about Consumer Cellular is we always try to hire from within. This gives current employees opportunity to grow with the business and have the experience to effectively assist other employees with their success. Consumer Cellular has 6 different core values and to me, the most important core value is "happy employees make happy customer's", in order to accomplish this, actions speak louder than words. The management team shows appreciation to their employees by extra bonuses, gifts, rewards programs, and employee appreciate events. During Covid-19, Consumer Cellular distributed masks to all the employees to help keep them and their families safe and healthy.

Cons

Working in a call center, taking calls from customer's all day is a difficult job. There are times of year where the absenteeism rate is very high which puts a lot of pressure and extra stress on the current employees that are working.

Viewing 175 - 177 of 288 Reviews

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