Awesome opportunity for personal and professional growth!
Pros
Good entry level pay, great benefits 100% company paid (for self with completion of fitness goal every quarter), lots of room for advancement, great opportunites to challenge your personal and professional development, mentorship opportunites, awesome employee appreciation days monthly, competitive bonus structure, a sense of ownership is fostered in the workplace, team-based call-center environment but not your typical turn-and-burn phone room, values-based employer with a heart for the community and their workforce
Cons
Huge expansion into new office has diminished team support staff, accelerated multi-faceted training in sales, customer support and troubleshooting will overwhelm almost anyone at first, overwhelmed supervisors trickles down to support staff and can leave account advisors (entry-level) very frustrated when trying to get a resolution.