Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Aug 3, 2023

Nice place to woy

Recommend
CEO approval
Business Outlook

Pros

Overtime, Hours, decent management. Good work environment

Cons

After saying I could be rehired after leaving on returning I never got a call back

3.0
Jul 29, 2023

Chat agent

Recommend
CEO approval
Business Outlook

Pros

Work from, handle chat, 10 hour shifts, three days off, medical, dental, and vision, paid time off, and unlimited overtime.

Cons

Stressful, rude customers, do the equivalent job of 5 people in one, sales, customer service, technical support, billing, and retention of customers. Metrics to meet to keep job. If customers do not rate you well hard to keep job. Very fear driven job. Constant threats of losing your job. Company cares more about its customers then employees you are just a number here. Turn over is higher then Walmart.

Viewing 217 - 219 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.