Pros
Good hourly rate, for a company that offers full medical benefits it's pretty good. Great bonus potential. The nice customers are awesome. Most of the Supervisors really care about you.
Cons
Upper management is clique and you definitely have to be a way overachiever if you want to be successful. I started out wanting to eventually promote to Sup since I have previous sup experience but The supervisors seem to be way overworked and don't have time to spend with their team on a regular basis. They always seem to be in a meeting or on their computer looking like they have more work then they have time to do it. Then when they meet with us they want to get you in and out so they can get on to the next because they get 30 mins a day to meet with us. We are lucky if we get one meeting a month. I hear a lot of my coworkers say the same thing. We want time with our Sups and we want them to look happy again. I want to be a sup to develop reps and form strong work relationships (this has been proven to cause long term employees and less call outs)not to be a glorified secretary. They are having contests to get people to work OT but you aren't eligible if your not meeting all metrics. Most of my team aren't meeting CPH so they are willing but not eligible.