Is CoolSys a good company to work for?

CoolSys has an overall rating of 3.8 out of 5, based on over 204 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 77% of employees would recommend working at CoolSys to a friend and 70% have a positive outlook for the business. The best reviews about CoolSys have been left by employees working as Service Technician , HVAC Technician and Technician .

Does CoolSys pay their employees well?

According to anonymously submitted Glassdoor reviews, CoolSys employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at CoolSys. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CoolSys?

77% of CoolSys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CoolSys 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CoolSys?

Technician (15) , Service Technician (12) , HVAC Technician (10) , Anonymous (8) , Field Service Technician (7) , Refrigeration Technician (7) , Project Manager (5) , Account Coordinator (3) , Anyonymous Employee (3) , Branch Manager (3) , HVAC Service Technician (3) , Service Manager (3) , Commercial Refrigeration Service Technician (2) , Commercial Refrigeration Technician (2) , Compliance (2)

What are the pros of working at CoolSys according to real employee reviews?

"Pay is good." ((in 20 reviews)); "They have decent pay and benefits" ((in 12 reviews)); "Good people." ((in 7 reviews)); "Great manager." ((in 5 reviews)); "Great team and atmosphere plus a well" ((in 4 reviews))

What are the cons of working at CoolSys according to real employee reviews?

"Management also started scrutinizing our driving habits through GPS tracking, as well as making us feel bad about not being "proactive" enough in terms of making sure there's no calls on the board (as if that isn't literally dispatch's job: to dispatch us work)." ((in 11 reviews)); "There was no work/life balance." ((in 7 reviews)); "High turnover, low morale." ((in 3 reviews))

What are employees saying about CoolSys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CoolSys layoffs and their outlook for job security at CoolSys in 2026.

What are the top reviewed CoolSys locations?

Brea , California City , Los Angeles , Phoenix , Anaheim , Princeton , Portland , Fort Myers , Charlotte , Minneapolis , Hartford , Jacksonville , Florida City , Albuquerque , Austin , Dallas , Houston , Lakeville , Sacramento , Las Vegas , Seattle , Atlanta , Florida Ridge , Birmingham , Salt Lake City , Ashland , Richmond , Joplin , Syracuse , Kenosha

CoolSys reviews

3.8

77% would recommend to a friend

(201 total reviews)

Eric Hutto

Not enough data to show CEO approval

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CoolSys has an employee rating of 3.8 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CoolSys employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

201 reviews

4.0

Sep 23, 2025

Great job

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

Perfect for anti-social personality types

Cons

No real direction or management or even training

1.0

Aug 5, 2025

Run

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

They have many openings and you can earn overtime very easily due to their attrition rates

Cons

Terrible leadership-a revolving door at the top, which trickles down to the whole company

CoolSys Response

9mo

Thank you for sharing your experience. A strong leadership team at the top certainly creates a more consistent and supportive environment across the company. With our executive team well into their second year at CoolSys, we believe that their steady leadership at the top will provide the stability needed for us to realize our vision and better serve our associates and clients.

4.0

Aug 5, 2025

Could be great

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, plenty of work in summer/winter months, cool employees, regional manager is a pretty solid guy. The work is very easy and the equipment is easy. They switched to Follet ice machines and those are easy to work on.

Cons

Management, you don’t always get told the truth, drama, too many chiefs not enough Indians, I left a very cushion pension Hvac job to come here and was promised everything and was delivered nothing. I was promised a raise after a year and that was fighting tooth and nail to even get that. I was promised “state of art training” been here 2 years and still have yet to go when I’ve begged for it. Every company has their cons but being lied to about almost everything here doesn’t sit well with me.

CoolSys Response

9mo

Thank you for taking the time to leave a review. We appreciate you letting us know about the perks as well as the opportunities for improvement that CoolSys has. We wish every associate were able to go to one of our new training centers, but we have currently had to prioritize spaces based on company need due to the high demand of people who want to take part. We hope that, as more training programs are ramped up, you get an opportunity to go!

Viewing 16 - 18 of 201 Reviews

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