Pros
There are no pros from my experience.
Cons
Heavy workload. Branches are catty. Treat people like numbers instead of people. Benefits are terrible. I was interviewed for one position, offered a different position and had to complete another application, and given another completely different position on my first day. The health benefits are expensive and the coverage is sub par. There is constant work for an ACO (obtaining authorizations, reconciling reports, calling patients, entering new services, updating services, verifying insurance, constant email chatter) and you essentially are doing four different jobs under one title. No one is cross trained for branches so if you are out, there is no coverage. The branch managers are incredibly rude. Management and Supervisors offer very little to no assistance and will not back you up. Office is understaffed in regular employees and overstaffed in Management. They do not foster growth. Only recently have they begun to develop actual training, no training for new hires beyond shadowing a current employee (so if that employee has bad habits or does something incorrectly, you'll pick up those bad habits as well) and are essentially set up to fail. They tout flexible hours, but there is no flexibility. Not enough redundancies in place to ensure coverage when someone is out of the office.
