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Cornerstone Capital Bank

Engaged Employer

Cornerstone Capital Bank reviews

4.5

92% would recommend to a friend

(679 total reviews)
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Scott Almy

93% approve of CEO

89% positive business outlook

Cornerstone Capital Bank has an employee rating of 4.5 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cornerstone Capital Bank employee rating is 25% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

679 reviews
5.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Being part of such a dynamic and supportive team. Working here has allowed me to grow professionally and provided invaluable experiences.

Cons

Loansoft is not so great.

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Cornerstone Capital Bank Response
1y
We are so happy to hear that you have had the opportunity to grow here so much! LoanSoft is currently being worked out and we are excited to launch a new LOS soon. We will absolutely provide your feedback to our leadership team about the process of promotions. Thank you for this review!
5.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Positive outlook & input from Management and goal oriented departments

Cons

None that I can think of

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Cornerstone Capital Bank Response
1y
Thank you for this review and for over 10 years together. What an honor! We are happy to hear you have had such a positive experience with us!
1.0
Aug 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work is the only pro that comes to mind.

Cons

I’m sure you will read reviews and wonder why there is such great variance in individual experiences. I believe the company culture has taken a dive because certain behaviors went unchecked. Here is my take on the place. Most operation personnel's work experiences will be shaped by the branch or work queue you’re assigned to. There is quite a range of personality and people skills among the managers and LOs. This is why there are such dramatic differences in opinion. Your pay, job security, and development opportunities will be dependent on the branches opinion of you and your work. If you’re in a gatekeeper role like underwriting, expect to walk the tightrope between doing quality work and keeping the branch happy. You may even have to get buck to maintain your self-respect. As an underwriter at this company the KPIs don’t actually measure your performance, they measure how many vanilla loans you underwrite. As a result of that, there are a lot of cherry-pickers and underwriters who practice all manner of avoidance for complicated loans. This set up leads to a lot of contention between underwriters and a lot of inequity in bonus opportunity. Also task management seems to be a big problem because all tasks no matter how small seem to make their way to the underwriter. Yes they really want to pay you $50+ an hour to cancel MI certs on defunct loans because it saves the LOA so much time. Finally I’m not sure the new leadership has the vision his father had or dare I say, the same vision. If they tell you they care, it’s a manipulation tactic to get more out of you. When the hard times hit, they toss you out and never look down to see how you landed. Valiant effort by the head of HR working so hard to manage the perception.

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Cornerstone Capital Bank Response
1y
Thank you for your more than 5 years with our company and detailed feedback. Living out our mission is our top priority and in that spirit, we’re sorry you felt we didn't do this in your case. Although you’re no longer with Cornerstone, we strive for continuous improvement, so if you would like to discuss specifics of your experience, please contact SVP of Human Resources, Willie French at wfrench@houseloan.com. We wish you well in your new endeavors.
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Glassdoor has 682 Cornerstone Capital Bank reviews submitted anonymously by Cornerstone Capital Bank employees. Read employee reviews and ratings on Glassdoor to decide if Cornerstone Capital Bank is right for you.