Corpay Customer Service (CSR) reviews

2.8

55% would recommend to a friend

(69 total reviews)
avatar

Ron Clarke

51% approve of CEO

31% positive business outlook

Customer Service (CSR) employees have rated Corpay with 2.8 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Corpay is rated 25% below average by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

69 reviews
4.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Positive team interactions, competitive pay, bonuses and incentives

Cons

Picking up other departments slack

avatar
Corpay Response
11mo
Thank you for taking the time to share your experience. It's great to hear that you're enjoying the flexibility of the work environment, positive team dynamics, and the rewards that come with strong performance; those are key to long-term engagement. We also appreciate your note regarding the need to step in for other departments. While cross-functional collaboration is sometimes necessary, we understand that it can become frustrating if the workload feels uneven. Please rest assured that we're actively working to improve departmental alignment and resource planning, ensuring that every team is supported effectively without experiencing burnout or imbalance. Your feedback is appreciated, and we're grateful to have you on the team. Your contributions are invaluable as we continue to grow and improve together.
3.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible and nice people culture

Cons

Not much progression - micromanaging can be very boring and a lot of work for not much pay

avatar
Corpay Response
1y
Thank you for taking the time to share your experience. We're glad to hear you've found the culture at Corpay to be flexible and that you enjoy working with a kind and supportive team. That said, we recognize your concerns about limited progression opportunities and the challenges of micromanagement. Please rest assured that career growth and employee empowerment are top priorities for us. We understand how important it is to ensure that all team members feel supported, heard, and fairly compensated for their efforts. Your feedback on the day-to-day experience and the need for stronger two-way communication with management is especially valuable. We're actively working to strengthen leadership training, clarify development paths, and improve how feedback is delivered across teams. Specifically, we are [insert specific actions here]. Thank you again for your contributions. We appreciate your dedication and honesty as we continue to build a better Corpay together. Your feedback is a crucial part of our ongoing commitment to creating a workplace where everyone can thrive.
4.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team Great pay Hybrid

Cons

Tedious, in a sales way Starter role ( crush the first year or so then find something that will set you on senior level)

avatar
Corpay Response
1y
Thank you for sharing your experience as an Account Manager. We’re glad to hear that your time at Corpay has been off to a strong start and that you’ve had a positive experience with your team, compensation, and the hybrid work model. It’s encouraging to know that the role provides a solid foundation and strong support to help team members succeed early in their careers. We appreciate your note about the nature of the work feeling tedious sometimes—especially within sales. We understand that the early stages of a sales role can be highly repetitive, and your feedback highlights the importance of continued development opportunities and a clear path to more senior-level roles as employees grow. We acknowledge your concerns and are committed to providing a work environment that is both challenging and rewarding. Thank you as well for your feedback on leadership. We greatly appreciate your insights and are proud to have team members like Darel and James supporting our employees. We’ll pass along your comments and encourage you to continue sharing your thoughts. We deeply value your contributions and are committed to fostering your growth at Corpay. We look forward to seeing you thrive and succeed in your career with us.
Viewing 4 - 6 of 69 Reviews

Glassdoor has 1,286 Corpay reviews submitted anonymously by Corpay employees. Read employee reviews and ratings on Glassdoor to decide if Corpay is right for you.