Corpay Customer Service (CSR) reviews

2.8

55% would recommend to a friend

(69 total reviews)
avatar

Ron Clarke

51% approve of CEO

31% positive business outlook

Customer Service (CSR) employees have rated Corpay with 2.8 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Corpay is rated 25% below average by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

69 reviews
2.0
Mar 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Weekends off Company supplies equipment Possible Stipend for Internet

Cons

Micromanaging Horrible pay No growth opportunities within department. No training Annual raises are a joke

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Corpay Response
1y
Thank you for sharing your experience as an Account Manager and your time with Corpay. We’re glad you appreciated the flexibility of remote work, weekends off, and the support provided through company-supplied equipment and stipends. Creating a work environment with these benefits is essential; we’re pleased they were a positive aspect of your experience. We also acknowledge your micromanagement, compensation, growth opportunities, and training concerns. Employee development and fair compensation are critical to job satisfaction, and we recognize the need to improve. Your feedback about training and annual raises highlights key areas where we must do better to support long-term career growth and ensure employees feel valued. Your leadership advice is essential—strong management is vital in retention, engagement, and overall workplace culture. We take this feedback seriously and will continue working toward fostering a leadership approach that supports employees in their professional growth. Thank you for your honest insights. Your feedback helps us identify areas for meaningful improvement, and we wish you all the best in your future endeavors.
4.0
Jan 9, 2025

Decent place

Recommend
CEO approval
Business Outlook

Pros

Time off, flexible Schedule, holidays, benefit

Cons

Pay is low based on industry

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Corpay Response
1y
Thank you for sharing your experience as an Account Manager and your years of service with Corpay. We’re pleased to hear that you valued the flexibility, time off, holidays, and benefits provided during your time with us. Supporting a positive work-life balance is an essential part of our commitment to our employees, and it’s encouraging to know this was a highlight of your experience. We also recognize your feedback regarding compensation. Ensuring that our pay remains competitive within the industry is a top priority. While we’ve taken steps to review and improve our compensation structures, we know there is always more to be done to ensure employees feel fairly rewarded for their contributions. Your input reinforces our commitment to addressing this important aspect of the employee experience. Thank you again for your dedication and for taking the time to share your perspective. Feedback like yours is invaluable as we work to strengthen and enhance what Corpay offers to its team members. We wish you continued success in all your future endeavors.
1.0
Sep 17, 2024

Worst company ever!

Recommend
CEO approval
Business Outlook

Pros

There are no Pros to this company's dysfunctional place ever

Cons

This Place should be the worst place to work as the number 1 position.

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Corpay Response
1y
Thank you for sharing your feedback about your experience as an Account Manager at Corpay. We are truly sorry to hear that your time with the company was disappointing. We take your concerns about the company's operations and customer service very seriously. We are committed to addressing these issues and making improvements to provide a more functional and positive workplace for our employees and a better experience for our customers. We appreciate your honest input, which helps us identify where changes are needed. Your contributions during your employment with us were valuable, and we are grateful for your time. We wish you the best in your future endeavors.
Viewing 7 - 9 of 69 Reviews

Glassdoor has 1,287 Corpay reviews submitted anonymously by Corpay employees. Read employee reviews and ratings on Glassdoor to decide if Corpay is right for you.