Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 773 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 56 reviews)); "Great pay but not for the hours." ((in 54 reviews)); "It is amazing how a company so young has already created such a great culture." ((in 52 reviews)); "The people are great and passionate about what they do." ((in 32 reviews)); "Leadership is great." ((in 17 reviews))

What are the cons of working at Cortland according to real employee reviews?

"Upper management is blind to the weaknesses of its CMs and supervisors." ((in 26 reviews)); "No work life balance exists" ((in 25 reviews)); "Terrible Managers" ((in 18 reviews)); "Job security is uncertain, management can be inconsistent, and favoritism is common." ((in 14 reviews)); "No training at all, they put me on call the first week and wouldn't help me when I needed it." ((in 11 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(750 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

750 reviews

1.0

Sep 19, 2019

No work-life balance or room for promotion

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

The Starbucks coffee machine was nice, and I enjoyed our company sales rallies every quarter.

Cons

This company doesn't know what work-life balance means at all. We would work 9 days in a row and have two days off that weren't even consecutive. The company finally changed its commission scale once their turnover rate grew. We would get threatened that our commission would get taken away due to OSAT (overall satisfaction of residents) scores being low, which has a lot to do with poor management and crappy apartments.

Cortland Response

6y

Hey, there! Thank you for taking the time to express your thoughts. We’re glad you enjoyed the perks and sense of community while working with us. At Cortland, we work to provide a solid work-life balance for our associates; however, creating a top-notch resident experience is one of our priorities, which can mean longer hours. We encourage all associate to speak with their supervisor about any scheduling conflicts or concerns. Regarding OSAT scores – they are only a partial factor of calculating commissions and impact just a couple positions. Generally, commissions would never be completely taken away simply due to low OSATs. We value your feedback and wish you the best in your future endeavors! – Jonathan Tucker, EVP of Operations & Facilities

3.0

Aug 29, 2019

Started out great, ended on a down note

Property accounting supervisor

Recommend

CEO approval

Business Outlook

Pros

Fair pay, WFH options, soda fountain

Cons

Upper management changed, lots of outside hiring instead of promoting from within

Cortland Response

6y

Hi there, Cortlandian! We’re glad that your Cortland journey started out great – and we hope to turn your experience around. It’s true that there have been some changes as we work to become the largest name in the multifamily industry, and we always appreciate an outside perspective. However, we also love hearing what our associates are thinking, so we encourage you to reach out to talentresources@cortland.com with your thoughts! #ListenWithYourHeartAndYourMind – Ashley Gordon, VP of Talent Acquisition

5.0

Jul 29, 2019

Cortland Employment

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

*pay *benefits *work life balance *team unity *team building *give back to community

Cons

I have no complaints :)

Cortland Response

6y

Hello, Cortlandian! Thanks for taking the time to share your thoughts. We love hearing that your associate journey has been a great one – and that you’re part of the Cortland family! It’s thanks to great associates like you that we’re able to stay ahead of the game. Keep up the awesome work! #LoveWhatYouDoAndLetItShow – Niki Kingry, Director of Operations

Viewing 523 - 525 of 750 Reviews

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No work-life balance or room for promotion

Started out great, ended on a down note

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