Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 773 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Maintenance Technician .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Resident Experience Manager (15) , Maintenance Technician (14) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 51 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 48 reviews)); "Great pay but not for the hours." ((in 47 reviews)); "The people are great and passionate about what they do." ((in 37 reviews)); "Leadership is great." ((in 17 reviews))

What are the cons of working at Cortland according to real employee reviews?

"No work life balance exists" ((in 25 reviews)); "Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "Terrible Managers" ((in 18 reviews)); "Long hours and weekends are required" ((in 10 reviews)); "Bad management, management constantly moving the goal post and not fulfilling promises to employees, promoting the job as a hybrid role yet employees only work from home on Saturdays which is required, working six days a week, having to work back to back to back weekends if the schedule isn't in your favor that month, having to pick up the slack of other employees that you work most close with, not being paid enough to qualify to rent your company's apartments even at a discounted rate, favoritism of other employees and it benefitting them (i.e." ((in 5 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(750 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

750 reviews

5.0

Jan 27, 2019

"Cortland is hitting it out of the park all year round"

Senior maintenance technician

Recommend

CEO approval

Business Outlook

Pros

I started with this company 4-5 months ago and immediately I was treated like family and to have not only such a strong team to work with but also to be a part of a family that is there for you whenever you need it.

Cons

To be honest I have worked a lot of places and for a lot of companies out there and you know Cortland stands out and shines ahead of all the competition but in our customer service which knows no bounds.

Cortland Response

7y

Hello, fellow Cortlandian! We love hearing that you immediately felt like a part of the Cortland family and that you have a great team who supports you. You’re right – our customer service is industry-leading, but we also support our associates just as strongly as we do our residents, allowing you to reach goals you didn’t even know you had. Thank you for being a Cortland Ambassador, and keep up the amazing work! #GrowTogetherAndPlayAsATeam -Priscila Mattingly, Chief People Officer

1.0

Jan 11, 2019

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay Bonuses Location Free major health insurance

Cons

No support at all No open communication No consistency in staff 3 managers in 9 months Not good to work towards advancement

Cortland Response

7y

Hi there! We’re happy to hear that our pay structure and benefits worked well for you. Offering best-in-class perks is just one of the ways we take care of our associates. Another way we take care of our associates is by supporting associates at all levels and practicing an open-door communication policy. We encourage you to share your thoughts in an appropriate medium so that we can address the issue! #ListenWithYourHeartAndYourMind -Ashley Gordon, VP of Talent Acquisition

1.0

Jan 10, 2019

Too much nepotism and favoritism.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical benefits were amazing, completely covered.

Cons

The amount of favoritism is extremely apparent and primarily due to the nepotism that runs through the company. Work-life balance is off. The renovation side of the company was unorganized and using subpar products, which caused issues with residents being unsatisfied for the amount of rent they pay. When you are off, you are NEVER off. The amount of things that cannot wait until the next day were out of control.

Cortland Response

7y

Hello! We’re glad that you love our benefits as much as we do and wish the rest of your associate journey had lived up to your expectations. It’s true that we do hire family and friends – but there is no favoritism or nepotism at play. We value top-tier talent, and if an associate knows someone who fits the bill, we welcome them into the Cortland family. Although we understand that the renovation process can seem a little chaotic, we assure you that all materials used in the process were created in house, giving us unparalleled quality control. The satisfaction of our residents is important to us, which is why we work to create superior living spaces designed to inspire them to live a better life focused on what matters most to them. We also understand that work-life balance is important – so we’ve created a generous PTO policy for our associates – and encourage you to reach out to your manager if there are issues you’d like to address. It’s only through speaking up that we can take steps to correct the situation. -Ashley Gordon, VP of Talent Acquisition

Viewing 547 - 549 of 750 Reviews

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Cortland

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"Cortland is hitting it out of the park all year round"

Horrible

Too much nepotism and favoritism.

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