CosmoProf reviews

2.9

40% would recommend to a friend

(765 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

765 reviews
1.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros to this job besides the discount probably

Cons

Management is very unprofessional and disrespectful the pay is terrible they treat employees like they mean nothing to them

4.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked under a chain of incredible Managment who seemed to truly have the best interest of the company and expressed the importance of following company policies to ensure a functionality in the store.

Cons

Pay is too low for the cost of living in the area, and when being promoted from associate to ASM I was only given a $0.50 raise which was very disappointing and eventually became my reason for seeking employment elsewhere Bc I had to seek a higher paying job to afford living in the area.

1.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Discounts, sometimes monthly testers if the manager remembers to give them to the associates; most time managers give them to "special customers". Bunch of hogwash. Don't need a professional license to shop if employed by the company. Also get a discount at Sally Beauty.

Cons

Under pay for the amount of work, key holder position doesn't mean anything, no consistent schedule. It's wherever the manager decides to place you and if you complain or tell them you're unable to work a day, you'll be met with "too bad, schedule is done. It's on you to look for coverage." No benefits, no promotions, very small bonuses called "SPIFFS". Everyone treats your like trash. Not a hairdresser or a licensed professional? No worries, the customers will make you feel incompetent for even deciding to work in this environment. You're expected to take down the percentage of how much the store has made per hour and write it to your dm, and if you're extremely swamped in that timeframe forgetting to put it in you get in trouble by your manager. You're expected to work alone majority of the time because there isn't enough hours for the store to have more than one person.

Viewing 343 - 345 of 765 Reviews

Glassdoor has 772 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.