CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
5.0
Jan 2, 2018

Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible hours and fun environment.

Cons

Pay is low and upper management changes too often.

3.0
Dec 4, 2017
Recommend
CEO approval
Business Outlook

Pros

- Discount - Free full size products - Flexible hours - Great insurance - Vacation/ sick time available - Ability to do multiple tasks daily, not chained to a register - Points system on products that allowed you to redeem for actual items (ex: ipods, cameras, vacuums etc) - Ability to learn a lot about products

Cons

- Management was typically chosen out of necessity, so people who got the positions were usually the ones who've been there the longest, but we're not always the most qualified or capable - Minimum wage job with yearly raises (which were a complete joke. 10c - 25c per year was pretty common) - Company believes free products make up for sub-standard pay - Being short staffed is a very common issue

1.0
Nov 30, 2017

Literally a joke

Recommend
CEO approval
Business Outlook

Pros

Insurance, discounted beauty supplies, full size free samples, paid holidays, company pays for CEU hours to keep licenses up to date

Cons

Worst management I've ever worked under, saying there is an incredible turnover rate is an understatement, pay isn't worth the stress, POS systems are so old that some stores still have dial-up and it's almost 2018, the majority of the customers are ridiculously rude and overbearing, have very small amount of staff to the point that it's really hard to function on truck days, customer service number is always down, or has you on hold for a very long tome, sometimes up to 45 minutes, tons of theft due to the majority of the locations not having survalence cameras

Viewing 637 - 639 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.