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      CosmoProf

      Part of Sally Beauty

      Engaged Employer

      CosmoProf reviews

      2.9

      40% would recommend to a friend

      (764 total reviews)
      avatar

      Denise Paulonis

      47% approve of CEO

      32% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      2.9

      Work/Life balance

      2.8

      Culture & values

      2.5

      Compensation and benefits

      2.4

      Senior management

      2.4

      Career opportunities

      CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      764 reviews
      1.0
      May 3, 2017

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      hours of operation incentives for sales samples from vendors

      Cons

      pay, timelines to complete shipments, understaffed, low wages, micro-manager district manager, upper management told me to reschedule my radiation treatment for cancer for upcoming customer appreciation sale, had never missed a day of work. Had insubordinate employees and chain of command would not let me do my job due to lack of potential hiring prospects. Very little budget for improvements and to execute events. Low employee morale despite motivational tactics. Outdated computer systems.

      1.0
      Apr 21, 2017

      Not the best job ever, but also not the worst...

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The vendors (not CosmoProf) are always sending you free products to test, vendors also send brand trainers to teach you about their products. The store operation hours give you a fairly normal work day. That's really it.

      Cons

      The systems/tech are incredibly old and impossible to operate; you have to constantly jump through hoops and do a ridiculous amount of steps to get even the most simple tasks done; pay rate puts you barely above the poverty line; company policies are constantly changing; when you're hired you're promised the opportunity to move up in the company easily, but my manager, DM, and TM were all outside hires so no real opportunities to go further in the company are given; no overtime allowed, and their overtime policies in general are confusing and total BS - for example, Sunday's are only 12-4 so if you're working Sunday, you have to come in on what should be one of your days off to work a 4 hour shift (with no makeup time off); calling out 2 times in your first 6 months is considered "excessive" and you'll likely be fired; the chances d getting a requested day off are slim to none; the "breaks" are laughable; benefits (vacation days/sick days/insurance) aren't even available until at least 1 year. I could go on forever honestly, but I'll stop there.

      3.0
      Apr 20, 2017

      fine for a part time thing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting to learn about different product and be updated in the hair industry. You also get to try new product whenever they come out.

      Cons

      The pay is just not that good

      Viewing 670 - 672 of 764 Reviews
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      Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.