CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
2.0
May 13, 2024

Easy Job but Unpleasant

Recommend
CEO approval
Business Outlook

Pros

Free products Free samples Flexible schedule

Cons

Sales associates and store managers are given alot of "busy work". Store managers are given busy work and lots of unnecessary meetings. There seems to be a lack of training in some areas. There is alot of cutting costs rather than prioritizing customers.

1.0
Apr 27, 2024

Train you sell , lie, coerce for profit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Operating hours , free samples, benefits

Cons

Tyranny at its worst . You MUST coerce customers to sign up for a high interest credit card (32.24%) and sell virtual class tickets or risk getting a corrective action and you are bullied with not getting a fair compensation at review time .

1.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits for part time people. Sometimes the culture on a store level is good.

Cons

Higher ups have unachievable expectations and do nothing to help. Everything is your fault. Constantly understaffed and will pull people from one store to help at another and be disappointed when their insane standards aren’t met. You will never get a reasonable raise. 50 cents is considered a good raise by their standards. They’ll blame you for sales being low even though we’re literally in a recession and the beauty industry is suffering since it isn’t a necessity. They just push and push and push until you legit have a mental breakdown and then they tell you to suck it up. Corporate culture is abhorrent. All they care about is money and greed and could not care less about the people. Managers are expected to work 10 days in a row if that’s what it takes. No work/life balance. Don’t expect to have two days off in a row ever. You’ll get calls and texts all the time on your days off so you’re basically always working. But someone above you can take a week off every other month and not be bothered. I could go on forever.

Viewing 109 - 111 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.