CosmoProf reviews

2.8

37% would recommend to a friend

(274 total reviews)
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Denise Paulonis

41% approve of CEO

30% positive business outlook

Reviews by job title

274 reviews

Reviews about "Compensation"

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1.0
Jul 25, 2025

BEWARE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They did give free samples to employees

Cons

I am writing this review based on my experience as a long-time employee of Cosmoprof. While I found satisfaction in helping customers and working with many talented individuals at the store level, my overall experienced with the company was overshadowed by poor treatment from upper management. The leadership culture at Cosmoprof fosters a toxic work environment, where employees are often undervalued and ignored. Constructive feedback is frequently dismissed and there is little to no accountability for those in senior positions. Rather than supporting their team, upper management tends to operate with a top-down, dismissive approach that discouraged collaboration and open communication. Compensation is another major issue. The pay is uncompetitive especially considering the expectations placed on employees and the demands of the job. Cost of living raises are rare, regardless of performance or tenure. Many dedicated employees are left feeling overworked and underappreciated. In summary, Cosmoprof has significant issues with how it treats it workforce, especially when it comes to leadership and employee well-being. Until there is a shift in how upper management values and supports it people, I cannot recommend this company as a healthy or rewarding place to work.

4.0
Jul 8, 2025

I liked it

Recommend
CEO approval
Business Outlook

Pros

It was a good part time and the pay was decent for the time. It wasn’t on the stressful side of retail, and I found the work to be rewarding sometimes, like when I got to know our products and could provide solid recommendations. My team was supportive as well.

Cons

None that I can think of other than annoying customers from time to time. And some that don’t understand it’s a store only for licensed professionals.

4.0
Jul 2, 2025

Amazing overall

Recommend
CEO approval
Business Outlook

Pros

-Educational tools -Benefits -Discounts -Store hours -PTO -Life work balance not the other way around -Quarterly bonus of 5% when sales quota is met -Managers and staff are lovely

Cons

-Some things above store level are ever changing, so the past year with the company has been different than any before.

Viewing 13 - 15 of 274 Reviews

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