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      CosmoProf

      Part of Sally Beauty

      Engaged Employer

      CosmoProf reviews

      2.9

      40% would recommend to a friend

      (765 total reviews)
      avatar

      Denise Paulonis

      47% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      CosmoProf has an employee rating of 2.9 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      765 reviews
      1.0
      Apr 7, 2026

      Not even if you're desperate

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers are really nice and they do sell great products in store.

      Cons

      Don't walk but run as fast as you can. The job is easy for the most part and customers are great .Upper management is horrible!! Be prepared to work open to closes with no overtime. My raise was literally .13 cents and that's with making most of my goals. They will tell you about the bonus structure, but the goals are truly unachievable. My first Red flag was how everyone stayed quiet, defeated, and miserable on zoom meetings.Before the economy took a turn for the worst they literally couldn't hold on to a managers. If you're completely desperate for a job, I can't even say I'd recommend one.

      3.0
      Jun 19, 2025

      Okay

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are good for retail

      Cons

      No one supervises DMs. They literally be sittin at home everyday.

      1.0
      May 5, 2025

      If You Push Back or Think for Yourself, You’re Out

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customers were the only bright spot — working with licensed professionals and helping them find what they need was genuinely rewarding. • Discounts and product education opportunities were a nice bonus. • Other store managers were kind and helpful — it’s just a shame they were just as overworked.

      Cons

      There is zero training for new managers — you’re expected to figure it all out on your own while meeting impossible expectations. • If you ask questions, voice concerns, or challenge unfair practices, you’re quickly labeled as “difficult” and pushed aside. • The company plays blatant favorites — if you’re not one of the brown-nosers or corporate darlings, you’ll be alienated, ignored, or quietly edged out. • Constant budget cuts make running the store feel impossible. Many managers use their own money just to keep things functioning. • No work/life balance. You’re expected to sacrifice your mental health and personal time just to keep your head above water. • Corporate communication is poor, and decisions are made without input from the people actually running the stores.

      Viewing 151 - 153 of 765 Reviews
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      ReviewsCosmoProf reviews

      Glassdoor has 772 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.