I am writing this review based on my experience as a long-time employee of Cosmoprof. While I found satisfaction in helping customers and working with many talented individuals at the store level, my overall experienced with the company was overshadowed by poor treatment from upper management. The leadership culture at Cosmoprof fosters a toxic work environment, where employees are often undervalued and ignored. Constructive feedback is frequently dismissed and there is little to no accountability for those in senior positions. Rather than supporting their team, upper management tends to operate with a top-down, dismissive approach that discouraged collaboration and open communication. Compensation is another major issue. The pay is uncompetitive especially considering the expectations placed on employees and the demands of the job. Cost of living raises are rare, regardless of performance or tenure. Many dedicated employees are left feeling overworked and underappreciated. In summary, Cosmoprof has significant issues with how it treats it workforce, especially when it comes to leadership and employee well-being. Until there is a shift in how upper management values and supports it people, I cannot recommend this company as a healthy or rewarding place to work.
