Costello Medical reviews

Thank you for your feedback. We're glad to hear that you enjoyed working with your colleagues, and received a good level of support. We recognise that the client-facing nature of our work can be pressured at times, although we very much hope that there are peaks and troughs throughout the year in terms of pressure, workload and working hours. We do our best to monitor this, but also encourage individuals to speak with their line managers if they are feeling too much pressure. If you have any further feedback about your experience of medical writing, please let me know (emma.king@costellomedical.com).

The aspects that you enjoyed about working at Costello Medical are often repeated by our colleagues and so we are glad that this was your experience too. The UK faction of our Equality and Inclusion team have three ongoing workstreams each focussing on different areas; our Cambridge Outreach team, our London Outreach team and our Internal team. Since launching in late 2020, we have already developed and run a week-long work experience programme, run many workshops with local schools and sixth forms, and joined mentoring programmes with national charities, all with the aim of encouraging students from different backgrounds to consider career paths they might enjoy. We are also working to understand the experiences of our colleagues to ensure we are fostering an inclusive and supportive atmosphere for all. In addition, we are reviewing our recruitment processes to avoid all possible biases here. Our efforts are of course ongoing and there is much more that we want to achieve but we feel we are already making good headway on these complex topics. We are sorry that you were unhappy with the rewards that you received when a member of our team. We do focus on all types of reward and have enhanced the financial value of our package substantially over recent years. As well as salaries that regularly increase (twice during the first year and then annually thereafter or more frequently following a promotion), we offer a competitive benefits package which now includes Private Medical Insurance with AXA Health. Bonuses are a more substantial part of the package on promotion to Senior Analyst/Medical Writer, and again for those in our Senior Management Team. Achievements of colleagues at all levels are celebrated through Teams and during company-wide shout-outs, something that most enjoy and appreciate.