Cotopaxi reviews

3.1

44% would recommend to a friend

(136 total reviews)

Lindsay Shumlas

46% approve of CEO

44% positive business outlook

Cotopaxi has an employee rating of 3.1 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cotopaxi employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

136 reviews
2.0
Feb 27, 2025

Performative at its core

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits are affordable -Unlimited/flexible pto for salaried employees -Part time associates are paid well above minimum wage (in most cities) -Good product, fun colors -60% discount and gear allowance twice a year -Access to pro deals

Cons

-No room for growth -High turnover + multiple rounds of layoffs in 2024 -Benefits such as bucket list trip have been taken away -Sales bonus for managers and sales associates are nearly impossible to achieve -Founded by a Mormon who stepped down from CEO role to go on a mission trip in Brazil -Owned by investment firm, Bain Capital, which was founded by Mitt Romney -For above two reasons, hard to believe they’re LGBTQ friendly and not involved in the Mormon church though they try to keep that out of the day-to-day -Performative in more ways than one

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Cotopaxi Response
1y
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from past employees, as it always helps us grow and improve. We’re glad to hear that you found value in our benefits, flexible PTO, and the compensation provided to our part-timers. Our commitment to providing employees with Cotopaxi gear and apparel that they can use to get out and see the world will also always remain a high priority. That said, we do also acknowledge the concerns you raised. While change can be challenging, we are continuously working to improve career growth opportunities and create an environment where all employees feel supported and valued. Regarding our leadership and ownership structure, we remain dedicated to fostering an inclusive and welcoming workplace for all individuals, regardless of background. We take feedback like yours seriously and will continue to evaluate ways to enhance the employee experience at Cotopaxi. If you’d like to share any additional insights, we would be happy to connect directly.
3.0
Dec 27, 2024

Objectively not as good as it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively still good compared to other companies. Good benefits; good mission if you prefer to align your work with your values.

Cons

Pay is not equivalent to the duties and goals expected of you. There is constantly more being asked of you with diminishing returns in the way of gratitude or actual monetary compensation. Little opportunity for forward advancement.

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Cotopaxi Response
1y
Thank you for sharing your feedback. We deeply value the perspectives of our team members and want to acknowledge the concerns you’ve raised. We’re glad to hear you appreciate our mission and benefits—these are foundational to who we are as a company. However, we also recognize that aligning with our mission is only part of the equation when it comes to building a truly supportive workplace. Your feedback about pay, recognition, and advancement opportunities is important to us. We know that asking our team to strive for ambitious goals must be paired with fair compensation, growth pathways, and consistent appreciation. We are actively evaluating our compensation structures and career development plans to ensure they better reflect the hard work and dedication of our employees at all levels. Thank you again for your candid feedback and for being part of our team. Please feel free to connect with your People Ops team directly if you'd like to discuss anything further.
4.0
Oct 26, 2024

Great Coworkers

Recommend
CEO approval
Business Outlook

Pros

I loved the people I worked with and what the company stood for.

Cons

There was poor communication from upper management to stores.

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Cotopaxi Response
1y
Thank you for sharing your experience with us! We’re thrilled to hear you enjoyed working with the team and found value in our mission. We’re continuously working to improve communication between our stores and upper management, and feedback like yours is incredibly helpful as we grow. If you have any additional suggestions, please feel free to share them with us—we’re always listening.
Viewing 34 - 36 of 136 Reviews

Glassdoor has 150 Cotopaxi reviews submitted anonymously by Cotopaxi employees. Read employee reviews and ratings on Glassdoor to decide if Cotopaxi is right for you.