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Cottingham & Butler

Engaged Employer

Cottingham & Butler reviews

3.7

66% would recommend to a friend

(192 total reviews)

David Becker

86% approve of CEO

73% positive business outlook

Ratings by category

3.8

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.3

Diversity & inclusion

Cottingham & Butler has an employee rating of 3.7 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cottingham & Butler employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

192 reviews
5.0
Oct 10, 2019

Position with all the perks!

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

While working in a customer service position in the healthcare/insurance field I have the capability to make someone else's day easier and brighter by being able to problem solve and educate with compassionate answers, while involving the member in the process. Our work environment is surrounded by management in the SisCo division here at C&B that cares about their employees and listens to our suggestions and apply our ideas into the workflow with recognition. The feeling has greatly impacted my work here at C&B which strides to support their employees not only our growth with the company but as individuals too.

Cons

I honestly do not have any cons and bad thoughts about my position here or the work environment.

avatar
Cottingham & Butler Response
6y
Thank you for leaving feedback! It’s great hearing about your work environment, the growth opportunities, and overall experiences in your customer service position.
1.0
Sep 10, 2019

Sexual harassment and free lunch

Assistant
Recommend
CEO approval
Business Outlook

Pros

There are water fountains, sometimes you go outside and eat free food

Cons

Poor management, poor human resources

avatar
Cottingham & Butler Response
6y
We value the experiences of our employees and take these types of concerns very seriously. If you’d like to share specific information, please contact us directly at Human.Resources@cottinghambutler.com.
3.0
Apr 9, 2019

Awesome!

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment with knowledgeable peers. The benefits provided are competitive with that in the area, and you'll enjoy going to work each day.

Cons

The supervisors tend to micromanage, and the work home balance gets put to the bottom of the list here. Flex scheduling isn't a thing because you'll find yourself working to 5pm daily. Have an early appointment? Good luck leaving a few minutes early, you'll have to use your PTO for that.

avatar
Cottingham & Butler Response
7y
Thank you for taking the time to leave feedback regarding the environment, benefits, and management at Cottingham & Butler! If you would like to elaborate on what we can do to help improve your experience, please reach out to your practice leader or Human Resources to discuss further.
Viewing 169 - 171 of 192 Reviews
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ReviewsCottingham & Butler reviews

Glassdoor has 223 Cottingham & Butler reviews submitted anonymously by Cottingham & Butler employees. Read employee reviews and ratings on Glassdoor to decide if Cottingham & Butler is right for you.