Pros
Coverall gives the tools and training (Master Franchise NGT) needed to succeed. Compensation and Benefits were very competitive and good. Because Coverall is a Franchise Cleaning Service, learning to work with Franchisee's as a Business Partner and not an employee is very eye opening and rewarding as you have the opportunity to not only progress your personal career, but you help impact the businesses of local Franchisee's. Coverall (Master Franchise NGT) also provided me with top notch sales training, that can and will be used in any industry going forward. Year after year, Coverall wins "Stevie Awards" which is awarded to Companies that show exemplary business support to their Franchisee's.
Cons
There are only 2 cons I can think of: 1. Some offices are not fully staffed, leaving the remaining employees to pick up the slack. Wonderful for the Owners and Managers, as the Billing per Employee is higher as a ratio. Not so great if your compensation is based on retention, and there are not enough employees to maintain acceptable account retention. 2. Actual cleaning crews are not employees of Coverall, but Franchisee's. This was also listed as a Pro because it does have valuable aspects to it. However, in the rare event that a Franchisee is not performing to their required capabilities, it is not as easy as dealing with an employee who is not doing their job. Because the Franchisee is their own business owner, they do not work for you, and is sometimes a challenge to manage due to the business relationship. This can be solved and overcome by working with the Franchisee and re-training. This Con can easily be turned into a Pro, but it is sometimes an obstacle.
