Coverall reviews

Management does not value you as an employee!!! Poor management teams. Very high expectations. Micromanaged environment. Very High stress job. No job security! Unless your meeting or exceeding your minimum monthly expected numbers your position wont be secure. Too many variables that get in the way for you to make commission and get paid. Ex. Because this is a Franchise based company the emphasis is always on the franchise owners, not you. Once you get a signed deal it has to be priced right, approved by your manager, in some cases the VP of sales, as well as go thru the operations channel. Once approved by sales it has to be approved by the GM, it's then given to a field consultant who has to sell it to a franchise owner. There are no guarantees that the franchise owner will accept the account. Until the account is purchased by the franchise you wont get paid. Salaries are below standard, thus the higher commission structure to compensate for this. Only problem is it's set high, so its very hard to meet these standards and be consistent with your numbers. Coverall says they hire from within, In over 4 years this is not true. They may post job opportunities, but hey are very selective and most of the time hire from outside.

Really poor training. Upper management completely ignores issues with personnel despite documented warnings. If an employee has been there a while, it is ridiculously hard to get rid of them. Company claims to live by specific values, but these values apparently do not apply to anyone in upper management. Chief Sales Officer is nothing but a cheerleader and entirely too involved with sales reps on a daily basis. He's completely ignored every edict regarding over-communicating ever published. 2nd level of management is all but invisible - was never really able to figure out what they did. Franchisees are in no way held accountable for their poor cleaning efforts despite specific cleaning plan supplied in contract. Every office does exactly what they want to which doesn't allow for any standard operating procedures from office to office, so you can't rely on any counterparts for ideas. The corporate goal is to hire college grads which know nothing, train them sub-standardly, and expect them to perform like tenured sales reps within a few months. Turn-over rate is extremely high b/c no one is taught how to interview, what to look for, etc. Internal recruiters are all but useless and have zero idea what sales people do. The "Old-Guard" at this company run everything and they surely don't want anything to change.