Cowan Systems reviews

Thank you for giving us your feedback. I’d like to address some of the issues that you mentioned. We’re very proud of our equipment and work hard to keep our trucks well maintained. We ask our drivers to treat the trucks with care and most of them are great with this. But, if a tractor is dirty from a previous driver or if a driver finds a problem during his pre-trip, they are asked to notify their Fleet Manager so the issue can be taken care of right away. This helps us to address problems so they won’t be repeated and it helps us to stay on top of things and keep our trucks in great shape. Again, most of our drivers are really great with this. Regarding the dispatchers, we take feedback from our drivers as a gift and use it to keep our terminals working well. We typically receive good feedback on our Fleet Managers and we will use this review to make our staff even better. We also have a Driver Relations team that is available to our drivers to receive feedback. We provide these communication channels because of how important employee feedback is to us. We have the best drivers around and we want to keep them happy. Thank you again for your comment and all the best in your future endeavors!