Cowan Systems reviews

3.0

41% would recommend to a friend

(286 total reviews)

Joe Cowan

49% approve of CEO

38% positive business outlook

Cowan Systems has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cowan Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

286 reviews
2.0
Dec 27, 2016

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Happy about the things I was able to achieve and the relationships I was able to build with some of my coworkers.

Cons

The Billing Department is being run poorly. A Manager was put in place who took no time to learn what their employees do so they could successfully lead them. Instead, the Manager makes uneducated and potentially damaging decisions on behalf of the department. The Manager make it a priority to have a lot of meetings about nothing. If you actually have a meeting about something relevant, they will never follow through on anything you discussed or expressed concerns about. The Manager talks about your personal business with other employees (nothing is left confidential). Manager shows extreme favoritism to certain employees. Those employees are not held to the same standards as other employees. You can't have your own opinion or disagree with this Manager. Manager makes things personal and can't put their feelings aside to act professional in this role. No one holds this Manager accountable for their actions. Others continue to make excuses for this Managers poor behavior, lack of skills, and lack of leadership.

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Cowan Systems Response
9y
Thank you for giving your feedback. We value and consider all feedback from present and past employees and use them as opportunities to improve and make Cowan an even better company for all of our employees. I am glad that you felt accomplished in your position with Cowan, and that you created lasting relationships with other members of the Cowan Family during your time with the company. Regarding your comment about our Billing department, our highest priority is open communication and professional treatment of all employees and we consistently encourage employees to communicate any and all concerns with management and our Executive Team, so they can be addressed. We also recently sent out an Employee Satisfaction Survey to all of our office staff in an effort to promote an open dialogue between our employees and management staff. Communication is our key to continued growth, and we are committed to providing an open line of communication for our employees. We will take your comments and suggestions into consideration and we will continue to find ways to promote a comfortable and transparent environment for our employees to express their views. Thanks again and we wish you the best in all of your endeavors.
4.0
Dec 18, 2016

Terminal Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great support system and will help with safety issues

Cons

Dont have any right now

Viewing 202 - 204 of 286 Reviews

Glassdoor has 299 Cowan Systems reviews submitted anonymously by Cowan Systems employees. Read employee reviews and ratings on Glassdoor to decide if Cowan Systems is right for you.