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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      67% would recommend to a friend

      (4,291 total reviews)
      avatar

      Mark Greatrex

      74% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      5.0
      Aug 13, 2013

      Great company to work for.

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Cox are great, as are the benefits. The pay is very reasonable, and there are plenty of opportunities for commisions in any of the call center positions. You work hard at Cox, but you get back more than what you put in. Career advancement is a common theme - many friends of mine started out in the call center and have moved up or around alot inside the company. It is HARD WORK - no bones about that - but it can be very rewarding both financially and personally.

      Cons

      Call center work can be very stressful. Come to Cox expecting to work and learn alot in ways you can't even consider at this time.

      4.0
      Aug 12, 2013

      Great Employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, free or low cost services for employees

      Cons

      Need to treat existing customers better

      Viewing 4060 - 4062 of 4,291 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,632 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.