Cox Communications reviews

3.9

67% would recommend to a friend

(4,296 total reviews)
avatar

Mark Greatrex

73% approve of CEO

43% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits and mobile phone is provided

Cons

low pay, rigged commission structure, toxic work environment, poor leadership and used equipment from comcast

4.0
Jun 16, 2022

Great Company to Learn the Ropes

Recommend
CEO approval
Business Outlook

Pros

Training Benefits Management Flexibility Pay

Cons

This company is happy to pay you adequately, give you great benefits right away, as well as all the training you could ask for. In exchange though, you must be able to handle a heavy workload, stressful situations, and be on your A game constantly. There is no room for mistakes, and they expect you to be able to sign on clients, promising an increased ROI, when really TV consumption is dwindling and cable cutting is a real thing. Make lemonade out of dirt. Oh and if you are doing too well than they may end up just terminating you in the end so they can collect all of those accounts and put them in house so they look better to corporate regarding their ratio of house accounts to consultants. So it's all a coin flip, be exceptional at your job, but not to good, stay in the middle and you can be successful here. The management is amazing and they do their best, you can tell corporate just has a thumb on them.

Viewing 430 - 432 of 4,296 Reviews

Glassdoor has 4,636 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.