Cox Communications reviews

3.9

67% would recommend to a friend

(4,293 total reviews)
avatar

Mark Greatrex

74% approve of CEO

43% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Feb 7, 2024

Awful

Recommend
CEO approval
Business Outlook

Pros

Flexible breaks, nice managers, coworkers

Cons

Awful leadership, hateful customers, low pay

avatar
Cox Communications Response
2y
We appreciate you taking the time to share your thoughts. Working in customer/client service certainly comes with its own set of challenges, and we strive to support the awesome employees who are in customer-facing roles. We know customer service isn't always easy, but it is vital to everything we do at Cox. We recommend that you meet with your department's HR Business Partner to discuss your specific concerns about your manager, as they can help you navigate this situation.
4.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment, good benefits

Cons

Employee bonus programs, scope of responsibility and ability to travel have been steadily declining during the past five years

4.0
Feb 7, 2024

Good Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cox treats its employees well and there's a lot of opportunity within the company.

Cons

The company is recentering its focus on its core products, rather than other growth opportunities. Likely most growth will come through acquisition rather than internal innovation.

Viewing 619 - 621 of 4,293 Reviews

Glassdoor has 4,634 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.