Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Cracker Barrel

      Engaged Employer

      Cracker Barrel reviews

      3.2

      49% would recommend to a friend

      (8,447 total reviews)
      avatar

      Julie Masino

      32% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      May 18, 2010

      Quality of Life issues

      Retail manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was fair, bonuses were great...as long as you hit all of your numbers. You control a good portion of the what merchandise is ordered for your store so you can jump on popular trends fast.

      Cons

      The recruiter had no real working knowledge of what a retail manager's life is like...she told me this when she left the company. You have two companies (restaurant and retail) under one roof. The relationship between general manager and retail manager will decide your job satisfaction. Some of them leave you completely alone (that's ok), some of them appreciate what you do (a huge part of their bonus comes from your profitabiltiy) these are the best, and some try to run your retail store like a restaurant (which doesn't work) these are the worst. The general manager can give you a bad review even when you've done every thing the way "Cracker Barrel University" taught you and your sales and bonus numbers are through the roof.

      5.0
      May 18, 2010

      Another Stepping Stone Towards My Career Goals

      Hostess, bus boy, grill cook, server
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You can learn the basics and more of customer service, by working here. - At the time of this post, they have a fine management team, that they have been developing for some time. The are competent, kind, they care about you and your well being, and they also will not put up with laziness. They'll teach you how to stand on your own two feet, and help you make things happen for you. -Some truly good people work there. At the time of this post, theres one for every shift that i attend. Learn from those people, learn how they balance taking care of themselves, the guests, their duties, and their coworkers.

      Cons

      - In fighting is present all the time, you have to be able to do your job some days listening to your customers complaints, and having to hear the nastiness that happens in the back. Its not always there, but just know when it is there, its heavy. - Server duties are just like they are everywhere else: the guest first, your sidework second. Learn how to take care of both so you can get out at a decent time. Also learn how to be able to tell somebody off for not taking care of the guests when their doing sidework or goofing off. You have to be able to speak up to be able to survive.

      4.0
      May 4, 2010

      Smell like Coleslaw!

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flexible Hours -Through Training -There is a pay on Christmas even though everyone gets this day off

      Cons

      -No respect from guests -Stupid rules and priorities that change all the time -Uniforms are difficult and have to stay ironed -cut-throat coworkers -Christmas is the only day in the year that they close, so get ready to work Thanksgiving!

      Viewing 8431 - 8433 of 8,447 Reviews
      Related searches: Cracker Barrel jobs | Cracker Barrel salaries | Cracker Barrel benefits | Cracker Barrel interviews
      ReviewsCracker Barrel reviews

      Glassdoor has 8,573 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.