-Non-Existent and engaged Management at all levels- brand new to cranes/company and in 6 months worked with leadership/management twice -No structure for sales or tech training...no formal training outside of a week of corporate OSHA-10 training and 2-3 days working with a more experienced TSM...in their territory not yours (WTH??) ...Just all "on the job training," but no one to actually train/coach you...just "you" learning by making sales calls by yourself... faking it till you make it...or not
-No routine check ins (daily/weekly individual calls to discuss successes or road blocks) outside of entire region weekly call.
-Constant negative commentary despite upward positive trends from leadership because of an apparent attitude you just "flip a switch," in consultative sales
-Mantra is "we need more revenue" but no alignment with operational capacity or skill sets, training of staff, realistic expectations of growth
-Absolutely top down leadership style -horrible corporate culture with very high turnover
-TSM role is not business/account growth only...is that plus being a "service writer,"... doing repair quotes, parts pricing and quoting, selling of repair work....but "we really need new account revenue and you in the field visiting customers."
-Typical investment group owned company....grow grow grow...no idea what is going on from a practical level and leadership which is totally clueless about practical needs of staff...and doesn't bother to even ask
-No diversity to speak of... a lot of "good old boy," mentality
-Horrible optics when someone gives a notice...just walk you out the door that day
-Management hears of a systemic company problem, IE: quoting of parts for repairs, but can't figure out a workable/or any solution for months...heard about this issue on day one...6 months later...problem isn't better and each location acknowledges it...yet management apparently can't figure it out
-No standardization of processes between locations, roles, etc, ZERO corporate strategic vision communicated to lower levels, no transparency of results
-Company and leadership.. talk the talk...but can't walk the walk
-Super high turnover at all levels....@23 locations with a TSM in each...10-11 TSM turns in 12 months plus countless corporate staff
-Communication from corporate is non-existent with critical internal staff leaving and no communication of this to local levels...email someone and no reply for days because they left...
-Critical information needed for the TSM role (IE: parts quoting) takes weeks to get a reply
-All C-suite people with company @1 or under a year in tenure...and it shows
For anyone with ANY territory sales experience or prior sales success...don't bother applying here unless you want to be frustrated and stressed
