Is Crate and Barrel a good company to work for as a Sales Associate/Visual Merchandiser?

Sales Associate/Visual Merchandiser professionals working at Crate and Barrel have rated their employer with 4.0 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of Crate and Barrel employees being 3.0 out of 5 stars. Search open Sales Associate/Visual Merchandiser Jobs at Crate and Barrel now and start preparing for your job interview by browsing frequently asked Sales Associate/Visual Merchandiser interview questions at Crate and Barrel .

Does Crate and Barrel pay Sales Associate/Visual Merchandiser employees well?

Sales Associate/Visual Merchandiser professionals rate their compensation and benefits at Crate and Barrel with 3.5 out of 5 stars based on 37 anonymously submitted employee reviews. This is 25.8% better than the company average rating for salary and benefits. Find out more about Sales Associate/Visual Merchandiser salaries at Crate and Barrel.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (30) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 233 reviews)); "Great atmosphere and coworkers." ((in 159 reviews)); "Good Benefits and co workers" ((in 89 reviews)); "Warm and friendly staff." ((in 68 reviews)); "Flexible hours and not far from my house" ((in 67 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 214 reviews)); "Pay is low and longevity is not celebrated" ((in 195 reviews)); "A bad manager can really ruin your experience." ((in 103 reviews)); "poor upper management stuck in a rut" ((in 44 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 42 reviews))

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Crate and Barrel

Crate and Barrel Sales Associate/Visual Merchandiser reviews

4.0

89% would recommend to a friend

(37 total reviews)

Janet Hayes

89% approve of CEO

89% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Sales Associate/Visual Merchandiser employees have rated Crate and Barrel with 4.0 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Sales Associate/Visual Merchandiser professionals have a good working experience there. Crate and Barrel is rated in line with the average (within 1 standard deviation) by Sales Associate/Visual Merchandiser professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

37 reviews

3.0

May 12, 2026

Valuable skill development overshadowed by unrealistic expectations

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Learn a lot of new skills. Most visual merchandising positions don't involve hanging art work, or learning how to wire and hang a pendant

Cons

Workload and time expectations are unrealistic. Positive feedback is almost never given by management so you never know if they even think you're doing your job right

5.0

Apr 2, 2026

Best place to start

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

-friendly environment -beautiful store -upholding values

Cons

-heavy workloads on holiday season but manageable

3.0

Feb 6, 2026

Great Team

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Co-workers Team Environment Employee Discounts

Cons

Local Management - inexperienced and immature

Viewing 1 - 3 of 37 Reviews

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Crate and Barrel reviews Crate and Barrel Sales Associate/Visual Merchandiser reviews

Crate and Barrel

Crate and Barrel Sales Associate/Visual Merchandiser reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Valuable skill development overshadowed by unrealistic expectations

Best place to start

Great Team

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