Is Crate and Barrel a good company to work for?

Crate and Barrel has an overall rating of 3.0 out of 5, based on over 2,616 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at Crate and Barrel to a friend and 30% have a positive outlook for the business. The best reviews about Crate and Barrel have been left by employees working as Seasonal Sales Associate , Sales Associate/Cashier and Department Manager .

Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (30) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 162 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 68 reviews)); "We used to have a great culture ." ((in 61 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 220 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 194 reviews)); "A bad manager can really ruin your experience." ((in 101 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 43 reviews)); "poor upper management stuck in a rut" ((in 41 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

What are the top reviewed Crate and Barrel locations?

Chicago , Northbrook , New York , Naperville , Dallas , Los Angeles , Boston , Houston , Denver , Seattle , San Francisco , Atlanta , Scottsdale , Bellevue , Washington , Austin , Columbus , Beverly Hills , San Diego , Costa Mesa , Morton Grove , Cincinnati , Las Vegas , Arlington , Tucson , Charlotte , Durham , Walnut Creek , Palo Alto , Towson

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Crate and Barrel

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,490 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 4, 2026

Manager-dependent environment with excessive micromanagement

Team lead

Recommend

CEO approval

Business Outlook

Pros

Environment is dependent on managers

Cons

Too much micromanaging from the top

4.0

May 29, 2026

Great brand and people, but pay is unfair

Designer

Recommend

CEO approval

Business Outlook

Pros

Great brand, great show room, great people to work with!

Cons

Should be commission-based. Pay does not compensate the effort put into this job fairly.

4.0

May 18, 2026

Great team and freedom, but tough scheduling issues

Design coordinator

Recommend

CEO approval

Business Outlook

Pros

Direct manager and team (visual) was amazing, looked forward to coming in to work. They gave me freedom with directives and trusted my eye for design, loved working independently

Cons

Scheduling - when working last, I was finishing up college, which the store manager knew and would schedule me late nights and early mornings. One time I got scheduled to close and stay till 10, then come in at 6am the next day - was so exhausted. BoH team took advantage of me sometimes and I had to cover their tasks for entire shifts

Viewing 7 - 9 of 2,490 Reviews

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Jobs at Crate and Barrel

B2B Business Development Representative

Operations Manager, Home Delivery

Distribution Center Office Associate