Is Crate and Barrel a good company to work for?

Crate and Barrel has an overall rating of 3.0 out of 5, based on over 2,616 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at Crate and Barrel to a friend and 30% have a positive outlook for the business. The best reviews about Crate and Barrel have been left by employees working as Seasonal Sales Associate , Sales Associate/Cashier and Department Manager .

Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (30) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 162 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 68 reviews)); "We used to have a great culture ." ((in 61 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 220 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 194 reviews)); "A bad manager can really ruin your experience." ((in 101 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 43 reviews)); "poor upper management stuck in a rut" ((in 41 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

What are the top reviewed Crate and Barrel locations?

Chicago , Northbrook , New York , Naperville , Dallas , Los Angeles , Boston , Houston , Denver , Seattle , San Francisco , Atlanta , Scottsdale , Bellevue , Washington , Austin , Columbus , Beverly Hills , San Diego , Costa Mesa , Morton Grove , Cincinnati , Las Vegas , Arlington , Tucson , Charlotte , Durham , Walnut Creek , Palo Alto , Towson

Skip to content Skip to footer

Notifications

Crate and Barrel

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,490 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Feb 21, 2009

Do you like to micro manage and treat your peers disrespectfully? Crate & Barrel has a job for you!

Management

Recommend

CEO approval

Business Outlook

Pros

There are good people and the discount

Cons

The company is not as progressive as they claim to be....the benefits are ok but in this day in age they only offer domestic partner benefits for same sex couples...Alot of companies out there already offer opposite sex benefits..2 weeks vacation considering the amount of work you do throughout the year is not enough....Lots of micro managing and a lot of thesenior management doesn't know how to speak to the sales associates and can be very condescending...not a respectful environment at times.

4.0

Feb 3, 2009

Great place to work, one ethical issue

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay, great coworkers, lovely discount.

Cons

When it is time for the store to close, the store does not announce it to the customer. Instead employees must wait until customers 'get the hint' or finish shopping. That might be an hour after the store actually closed.

2.0

Jan 27, 2009

Don't Drink the Kool-Aide...No Matter How Tasty It Seems

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Crate has a family-like atmosphere, and generally employs highly-educated individuals (in terms of the retail industry). The company's benefits package is generous, and their training programs well-developed. It's a successful retail concept, with a proven-track record of excellence in merchandising.

Cons

Crate values tenure over all other job qualifications. Education and experience (with other companies or within other industries) seem to be unimportant as an evaluative function for promotion or placement. It can be quite frustrating and demoralizing. Generally, should you want to work at the corporate offices in more than an administrative capacity, you must start in middle management in the retail stores and work your way up.

Viewing 2476 - 2478 of 2,490 Reviews

Top companies for "Compensation and Benefits" near you

The Home Depot

3.5★Compensation & Benefits

IKEA

3.6★Compensation & Benefits

Harbor Freight Tools

4.0★Compensation & Benefits

Bob's Discount Furniture

3.6★Compensation & Benefits

Jobs at Crate and Barrel

Operations Manager, Home Delivery

Distribution Center Office Associate