Is Crate and Barrel a good company to work for?

Crate and Barrel has an overall rating of 3.0 out of 5, based on over 2,616 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at Crate and Barrel to a friend and 30% have a positive outlook for the business. The best reviews about Crate and Barrel have been left by employees working as Seasonal Sales Associate , Sales Associate/Cashier and Department Manager .

Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (30) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 162 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 68 reviews)); "We used to have a great culture ." ((in 61 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 220 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 194 reviews)); "A bad manager can really ruin your experience." ((in 101 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 43 reviews)); "poor upper management stuck in a rut" ((in 41 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

What are the top reviewed Crate and Barrel locations?

Chicago , Northbrook , New York , Naperville , Dallas , Los Angeles , Boston , Houston , Denver , Seattle , San Francisco , Atlanta , Scottsdale , Bellevue , Washington , Austin , Columbus , Beverly Hills , San Diego , Costa Mesa , Morton Grove , Cincinnati , Las Vegas , Arlington , Tucson , Charlotte , Durham , Walnut Creek , Palo Alto , Towson

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,490 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 17, 2008

I Love This Company, But Nobody's Perfect...

Sales associate (housewares)

Recommend

CEO approval

Business Outlook

Pros

- Great Retail Experience - For Those Looking To Begin or Further a Career In Retail, Especially Toward Home and Design - Great Discount - 30% Starting, 40% With Tenure - Great If You Love The Product - Great Company Culture - Overall Friendly and Helpful Environment...If You're Willing To Learn It, They're Willing To Teach It - Ease of Job Transferability - New Store Openings or Individual/Family Relocation, They're Willing To Make It Work

Cons

- Mandatory One-Weekend-Day Shifts - Expected For Any Retail Job - Lack of Advancement Opportunities - Possibly Due To The Economy; Someone's Gotta Go For Someone Else To Grow, Unless There's A New Store Opening (Which Is Seldom) - Employee-Atmosphere/Experience Varies With Location - From Personal Experience - Possible "B-Team Mentality" With Some Associates and Store Management - Self Explanatory - Compensation - Not Bad For Retail, But A Full-Time Housewares Associate Can Easily Outsell Their Weekly Compensation In A Day...Or Five Minutes With A Furniture Sale - Benefits - Certainly Not The Best For A Retailer (compared to Mega-Retailers such as The Home Depot), Part Timers Are Left Out Almost Entirely

4.0

Oct 1, 2008

A good place for part- and full-timers.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

There's a great community feel to the store & the whole company. We do community service projects together- the AidsWalk, Passionately Pink Day, etc., people are generally happy to be there and interested in how you are doing, and we try to have a good time with the customers and each other. and they offer a good discount. They also just opened the first store in Canada, so there's some great growth happening.

Cons

Retail is retail. And some stores don't close until 8 or 9 at night, and you may have to be in early the next morning.

3.0

Sep 29, 2008

Great work/life balance, not enough opportunity for growth.

Associate

Recommend

CEO approval

Business Outlook

Pros

It has a very friendly atmosphere. Everyone is very willing to help, offer explanations, or walk you through a process so you have a thorough understanding not only of what to do but why you are doing it. The atmosphere is very convivial, and if you're young, you'll have a large peer group. The facilities are beautiful, which makes being at the office more enjoyable. The job is low stress; you leave your work at the end of the day. The benefits are good, including the discount.

Cons

Advancement is primarily based on longevity. It seems like many people obtained their management positions as the company grew below them. This fosters a non-competitive atmosphere, and one where most people in management positions have a long history, and usually a great love of the company. However, there's something of a tribal mentality, and you don't stand much chance of advancing very quickly. The easiest way to move up is to have the person above you quit. If someone several rungs above moves positions, everyone below is reshuffled. If you're willing to stay with the company a long time, you'll move up eventually, but even if you're performing well, the opportunities to grow even without advancement are limited. The benefits are good, and the discount, but the salary isn't, at least in the lower rungs.

Viewing 2479 - 2481 of 2,490 Reviews

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Jobs at Crate and Barrel

Operations Manager, Home Delivery

Distribution Center Office Associate

Crate and Barrel

Crate and Barrel reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I Love This Company, But Nobody's Perfect...

A good place for part- and full-timers.

Great work/life balance, not enough opportunity for growth.

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