Crawford & Company reviews

3.2

56% would recommend to a friend

(962 total reviews)
avatar

Bruce Swain

69% approve of CEO

49% positive business outlook

Crawford & Company has an employee rating of 3.2 out of 5 stars, based on 962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crawford & Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

962 reviews
1.0
Aug 27, 2018

Company in Turmoil

Recommend
CEO approval
Business Outlook

Pros

The business supports a needed commodity in the market WGL offers an exceptional model to future growth There are good people here

Cons

Leadership Lack of Investment to enable long term change Company does not embrace change, and change is very slow to occur Poor revenue growth Lack of Vision Lack of Back Office support Archaic systems of record Non-Sustainable resource cuts

1.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

None at all: this company is horrible

Cons

Very low pay Horrible management, especially in Finance Very antiquated systems This company moved from a nice office space in perimeter, to an undesirable location in Peachtree Corners/Norcross. They moved employees in with the building being about 10 percent ready. There is ongoing construction and saw dust everywhere. There is no cafeteria for employees, and no more covered parking. This place is the worst. They don't want to pay you, but want you to work like a dog on a very outdated business model, and very old systems such as mainframe. This is only a place to get you back on your feet, or if you desperately need a paycheck short term. Unmotivated people for the most part No room for growth

1.0
Apr 20, 2015

Senior Property Adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Literally none. I sat here for five minutes and tried to think of one PRO.

Cons

Internal standards on top of what clients want, make hitting any bonus impossible. Lowball salaries, and too many layers to appease before the report actually gets to the client. The "National Quality Review Team" is a complete joke. The nit picking is brutal. For experienced adjusters, LOOK ELSEWHERE. For someone who is looking to get into the adjusting business, its a good place to start. But thats it. A launching pad to bigger and better things. Senior management is completely out of touch and don't really know the day to day obstacles that hold the front line adjusters down. Way too many hours (up to 75-80 hrs) for the pay. On-call rotation, terrible. Do you really want to leave at 4am to see a truck accident and then work a full day after? Crawford touts the program to clients who look for casualty adjusters to investigate car and trucking accidents in the middle of the night for 5-6 hours, even property adjusters who have no experience doing so, with no training. They tell you to not call yourself a property adjuster because if the client finds out, they will be upset its not a casualty adjuster.

Viewing 7 - 9 of 962 Reviews

Glassdoor has 1,144 Crawford & Company reviews submitted anonymously by Crawford & Company employees. Read employee reviews and ratings on Glassdoor to decide if Crawford & Company is right for you.