Does Crawford & Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Crawford & Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Crawford & Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Crawford & Company?

56% of Crawford & Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crawford & Company 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Crawford & Company?

Claims Adjuster (103) , Customer Service Representative (28) , Loss Adjuster (28) , Adjuster (14) , Claims Handler (14) , Customer Service Representative (CSR) (14) , Manager (14) , Business Analyst (11) , Independent Adjuster (11) , Property Adjuster (11) , Accountant (10) , Senior Claims Adjuster (10) , Team Manager (10) , Claims Examiner (9) , Claims Manager (8)

What are the pros of working at Crawford & Company according to real employee reviews?

"Many great people to work with and good school in Atlanta." ((in 46 reviews)); "They are people oriented and the benefits were very good." ((in 45 reviews)); "Work from home and flexible hours" ((in 43 reviews)); "Work life balance is good" ((in 29 reviews)); "Fun work colleagues nice teammates" ((in 14 reviews))

What are the cons of working at Crawford & Company according to real employee reviews?

"low pay and no off time" ((in 71 reviews)); "No training on job duties" ((in 51 reviews)); "Low salary and the yearly appraisal increment is low" ((in 37 reviews)); "This all depends on who is managing your team as there are very good managers there who will appreciate you." ((in 24 reviews)); "Long hours and travel sometimes required" ((in 21 reviews))

What are employees saying about Crawford & Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crawford & Company layoffs and their outlook for job security at Crawford & Company in 2026.

What are the top reviewed Crawford & Company locations?

Atlanta , Allen , Peachtree Corners , Dallas , Jacksonville , New York , Lake Zurich , Norcross , Sunrise , Houston , Los Angeles , Tampa , Peachtree City , Chicago , Lafayette , Winter Haven , Fort Lauderdale , Miami , Dunwoody , Jersey City , Schaumburg , Saint Louis , Hauppauge , Durham , San Antonio , Indianapolis , Brea , Las Vegas , New Orleans , Columbia

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Crawford & Company

Crawford & Company reviews

3.2

56% would recommend to a friend

(962 total reviews)

Bruce Swain

69% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

Crawford & Company has an employee rating of 3.2 out of 5 stars, based on 962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crawford & Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

962 reviews

3.0

Jun 18, 2026

Supportive local team, but poor senior management issues

Senior adjuster

Recommend

CEO approval

Business Outlook

Pros

supportive direct manager, great local team

Cons

Indifferent senior management. Poor progression prospects. Most profitable work restricted to an executive team making the bonus scheme pointless and unachievable for the majority of staff. Pay below market rate

1.0

Jun 16, 2026

Find some other job

Loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Interesting work, company car, don't care if not on time

Cons

Manager is rubbish, senior management worse, bullying in team. No one does anything. Processes are not thought through and everything takes longer than it should

5.0

Jun 9, 2026

Great leadership and growth opportunities with flexible schedule

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Leadership, Schedule, Learning, and Room for Growth.

Cons

No cons to be noted.

Viewing 10 - 12 of 962 Reviews

Jobs at Crawford & Company

Temporary - Data Entry Clerk

Temporary - Data Entry Clerk

Temporary - Data Entry Clerk

Temporary - Data Entry Clerk

Temporary - Data Entry Clerk

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Crawford & Company

Crawford & Company reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive local team, but poor senior management issues

Find some other job

Great leadership and growth opportunities with flexible schedule

Jobs at Crawford & Company

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