Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
1.0
Sep 11, 2021

DON'T WORK HERE

Recommend
CEO approval
Business Outlook

Pros

pay MIGHT be competitive, but only because they micromanage and discriminate

Cons

Awful leadership, cliques, toxic environment. CIO is extremely pompous. Different treatment when you are a different race. I hated almost every moment of my time here.

1.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance and good benefits

Cons

Completely unrealistic goals. You are just a number at Credit Acceptance and not a person. Managers do not care about you and corporate lies about the culture. It is cut throat environment and managers love to lead their districts with fear tactics. Constant threats and so many great MAMs have left the company and so many others are placed on performance plans. The treatment we received during COVID is unbelievable. The CEO initially put out positive messages but those stopped quickly and then the reign of terror started. The product is sub standard but corporate is oblivious and does nothing to help. They actually believe the product is great and only care about their horribly inflated stock prices. It’s like a cult. One day it will all come crashing down on them. Myself along with me other great MAMs are looking for other jobs. Do NOT apply to any MAM position and do not believe any of the garbage the recruiters dish out (they know nothing about the role anyways). It’s a very toxic environment and I can’t wait to get out!

Viewing 28 - 30 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.