Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
2.0
Jul 11, 2022

Don’t believe the hype

Recommend
CEO approval
Business Outlook

Pros

Great benefits flexible schedule meet new people

Cons

100k base salary sounds great until the micromanaging starts. And it will start. High employee turnover. HR said is was 48%. That doesn’t sound like a great place to work. They refresh the job openings to look like they are recent. Some markets have been open for months. Some places were open for almost a year. Firing long-time employees and hiring people that don’t know any better than to just deal with terrible management practices of harassment. Several of us long-time employees are just waiting for the right opportunity to get out. And new MAM’s too. It starts to wear on you that this company is ultimately, by definition, a predatory lender and you are making money by screwing people over. There are other jobs out there. The people who have given this place 5-stars are incentivized by HR. Of course someone from recruitment is going to say this place is the best place they have ever worked! It’s their job to sucker in more unsuspecting victims. They hire managers that have no business managing anyone, let alone anything. Don’t believe the hype. I made a lot of money for this company. It DID change my life. I became greedy. Life isn’t all about money and working. You give up a piece of morality and decency when you sign with this company. It’s no longer the same as it was.

5.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Autonomy Culture Benefits Work/Life Balance Strong product

Cons

Competitive industry Product innovations slow to market

1.0
Jul 2, 2022

Not what it seems…

Recommend
CEO approval
Business Outlook

Pros

Benefits are good & bonuses are uncapped (if you can earn them…)

Cons

Unrealistic expectations No concern for their customers Hard to get actual help after training without dealing with no it all attitudes

Viewing 301 - 303 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.