Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 105 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 64 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 31 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 8 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

1.0

May 10, 2017

Worst Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is nothing positive about this company.

Cons

Management is aggressive and they do not work together. They backstab each other and try to make other departments look bad. They say they change lives but most of their customers end up forfeiting their vehicles. The recruiting team is horrible and the leader of the group is a terrible manager.

5.0

May 4, 2017

Credit Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leaders listen to suggestions No dress code Friendly environment

Cons

Job can get monotonous hours may not be stable during various parts of the year

3.0

Apr 24, 2017

Has room to inprove

Administrator

Recommend

CEO approval

Business Outlook

Pros

Very great listening culture Very flexible with time off Great Pay that is competitive

Cons

This is specific to Information Technology, but Leadership is very hands on in a bad way, they do not know when to delegate or instill trust in employees on projects or solutions. They heavily rely on third-party help instead of seeking expertise from employees who are SMEs in the area. Company is still very corporate compared to other Financial companies in the area, Quicken Loans and United Shore, They are trying though. Doesnt embrace technology as an aid and view it as a debt. Need to be more aggressive in attracting talent, which includes increased budgets for activities and team building, offering more perks, including simple and cheap ones like snacks and etc.

Viewing 679 - 681 of 869 Reviews

Jobs at Credit Acceptance

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