Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 114 reviews)); "Good pay and can construct your own schedule" ((in 65 reviews)); "Work life balance is great" ((in 62 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 37 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Jan 5, 2017

This is by far the best job I have ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company not only changes dealers and customers lives but has changed mine as well. It has afforded me the opportunity to be a better husband and father.

Cons

This company is true to there word I have nothing negative to say. I hope to work here until I retire.

4.0

Jan 2, 2017

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance, great training program. Great people to work with. New to position however everything so far as been top notch.

Cons

HR should review vehicle requirements with candidates prior to being hired. There are high vehicle exposures that need to be in place on your personal vehicle insurance that could potentially raise your personal insurance up to $100 a month. Also, pennies are paid for mileage.

4.0

Dec 25, 2016

Area manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and insurance good company overall

Cons

Can't control certain aspects of the job and you are graded on this criteria. High turnover rate.

Viewing 688 - 690 of 867 Reviews

Jobs at Credit Acceptance

Senior Analyst, Predictive Analytics and Machine Learning

Senior Manager, Go-to-Market Growth Strategy

Vice President, Business Management and Performance

Associate/Mid Level/Senior Analytics Reporting Analyst

Director of Sales Strategy and Analytics