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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (867 total reviews)

      Vinayak Hegde

      77% approve of CEO

      69% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.2

      Culture & values

      3.8

      Senior management

      3.6

      Career opportunities

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      867 reviews
      2.0
      Dec 18, 2016

      No home life!!

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus (only if u have no collections), meet great people and help people...

      Cons

      You work 12hr days with hlf hr lunch back to back days.. you have no home life :( they want you to basically threatened people to pay there bill, and hold you responsible if the customer does not. Its how you get a bonus. Management need more training and Dm needs to listen!!

      5.0
      Dec 17, 2016

      Best place to work ever!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management, voted too 30 Greatest places to work, there isn't the usual call center drama

      Cons

      There is nothing negative to say

      5.0
      Dec 11, 2016

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit Acceptance is a wonderful place to work. Casual dress code, HQ has an onsite cafeteria with different restaurant/food truck catering in each day, and lots of events for the employees to participate in (yoga, parties, volunteer events). The part that I appreciate the most about the company is that they really appreciate everyone's opinion and make you feel like a valued member of the team. The CEO holds townhall events, as do the departments, which allows everyone to ask questions. You feel like a valued member of the team starting on day 1.

      Cons

      I cannot think of any.

      Viewing 691 - 693 of 867 Reviews
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      Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.