Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
5.0
Nov 17, 2016

2nd opinion (Utah)

Recommend
CEO approval
Business Outlook

Pros

Opportunity is what YOU make of it. A lot like owning your own business except there is a guaranteed salary plus commission plus benefits. Great benefits, health insurance, 401k, car allowance, Health savings account contributions (employer), paid holidays, great time off, many more. Good Base pay When I took over my territory it was greatly underperforming and now Credit Acceptance is the number 1 volume subprime lender in Colorado. My income has increased just over 60% in 3 years. Translation: very hard work pays off! Work from home. Set your own schedule Lots of training, training, and more training.

Cons

This is not a job for someone that is not at the top of their game. There is a lot of competition in some states and less in others. I am in an EXTREMELY competitive market and it requires a high level of persistence, drive, resolve and the ability to focus on the positive aspects of our business rather than the negative ones. Not every dealer is a good fit for our product yet almost all think they want it. This job does require telling some dealers not at this time. This is not just a sales job. It requires a lot of time training. Often times you are training other people with poor sales skills and it requires a lot of patience and time training those individuals. Prospecting face to face is required to be successful. Requires good follow up skills. There are going to be a lot of no's. Having thick skin and drive for success is also required. You have to be willing to hold others accountable starting with yourself. .

5.0
Nov 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The listening culture here is wonderful! The company truly does listen and strives to do the best thing for the company and employees. We do a lot of fun events and the camaraderie is awesome!

Cons

Since I'm forced to fill this section out, I would say that there aren't many open positions at manager level and above that open up due to the fact that most people stay here for a really long time! Not an awful thing unless your main goal is advancing up. I think this says something about how great the company is if people don't really leave!

4.0
Nov 14, 2016

People make the job

Recommend
CEO approval
Business Outlook

Pros

The best reason to work at credit acceptance is the people and the bonus. You are fed a lot and there are plenty of celebrations.

Cons

The work itself is draining... if you do not like to argue you will not like the job... very polictical in terms of promotion... repetitive in nature

Viewing 694 - 696 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.