Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
5.0
Jul 27, 2016

Market Area Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Market Area Manager (MAM) role is a work from home position. I work as if I own my own business and I set my own hours. My manager rides with me 2-4 times per year but is available if I need him. Upper management is attentive to needs of employees and I love telling people we're a Forbes Great Place to Work award winner. Team members and leadership are available to help with day to day needs and questions and I feel like I'm truly supported by management.

Cons

We are a large corporation and sometimes that means things take longer to accomplish than we'd like. This is a necessary evil but there have been instances where time frames for completion of a project have been given and not met. There is also limited upward mobility from the MAM role. There are currently about 275 MAMs and only 20-25 Director of Sales (DOS) positions. Those who currently hold the DOS and Executive roles on the sales team are primarily members of the old boys club in Southfield where the company is headquartered.

2.0
Jul 27, 2016

Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A listening culture on the most part

Cons

Thinking on the part of leadership is missing

5.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

I love the fact that they give me a solid product and process but still give me the room to put my style into the approach.

Cons

I do not feel there are any areas to improve we are a great company to work for.

Viewing 739 - 741 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.