Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 107 reviews)); "Good pay and can construct your own schedule" ((in 68 reviews)); "Work life balance was great" ((in 62 reviews)); "Very corporate but people are great." ((in 52 reviews)); "The organization has great team members." ((in 34 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Jul 24, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

I have never had this much freedom at any job throughout my career. Coming from working 60-70 hours a week at a dealership to making my own schedule. Our motto "We change lives" is no joke. From the employees to dealers and customers. Before I got hired on I talked to a few current Market Area Managers and I keep a thinking "whats the catch"? After a year I realized there is no catch. This company has a high value for talented hard working employees and they will make sure you know they appreciate you. This is a career not a job. With all this being said, this opportunity is no cake walk. It requires discipline, hard work, and most importantly a willingness to learn. It doesn't matter if you have zero experience in this industry or 20 years worth, if you are not willing to work hard and learn don't waste your time applying. But if you are be prepared for your life to change in amazing ways.

Cons

There is none Cons Ive experienced so far.

5.0

Jul 24, 2016

Great Place to work !

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance has been a great place to work for me. The company recognizes those that put effort into their career and promotes from within. It is a huge company that makes every employee feel special. The wage and benefits are above average, making this one of the best places to work.

Cons

It is hard to find anything that I would say is a true con. If I had to pick something, then I would say that at times as a company we take action before discussing it with those in the field. Then we have to be reactive as opposed to proactive. This is a rare thing and barely merits being mentioned, but it is the only thing I can think of.

5.0

Jul 23, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

This truly is a great place to work. I have never worked somewhere before where I wasn't always looking out the window for something better. Within the first 6 months of being here I knew I was going to make a career out of this. Great people, great opportunity, great organization from the ground up.

Cons

As an employee out in the field, work from home type, your growth opportunities are limited unless you are able to relocate.

Viewing 748 - 750 of 867 Reviews

Jobs at Credit Acceptance

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