Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 107 reviews)); "Good pay and can construct your own schedule" ((in 68 reviews)); "Work life balance was great" ((in 62 reviews)); "Very corporate but people are great." ((in 52 reviews)); "The organization has great team members." ((in 34 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.2

Culture & values

4.2

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

867 reviews

5.0

Jul 22, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance goes above and beyond to take care of their employees and offer a great place to work. They have 3 main company goals: 1. Forbes Top 10 Best Place to Work. 2. One Million new loans per year. 3. $1,000 Share Price (CACC - Nasdaq). The MAM position offers a competitive salary plus car allowance and bonuses that easily totals more than $100k per year. Work from home with excellent work/life balance and flexibility. The company is currently in a huge growth phase, which sets up well for the MAM position going forward.

Cons

There aren't many true negatives to working for Credit Acceptance. However, that doesn't mean the job is easy. If you aren't comfortable presenting complex solutions to customers who think they don't have a problem, you may want to reconsider. You have to continually work hard and focus on production. As long as you are hitting/exceeding your numbers the sky is the limit.

5.0

Jul 22, 2016

Great Place to Work!

Market area manager

Recommend

CEO approval

Business Outlook

Pros

I've had the pleasure of working at CA for almost a decade and it gets better every year. We have the best product in the industry to offer Dealers and Consumers. The program works and with the support system at the Corporate Offices, Dealers and Consumers realize why we are one of the Top Lenders and one of Fortunes Great Places to Work!

Cons

I don't have any Cons, when an issue does arise, you have the ability to bring it to someone's attention and in most cases it is resolved.

5.0

Jun 21, 2016

Great Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When a recruiter contacted me about an opportunity at HQ, I was initially skeptical. I didn't know a lot about subprime financing, and wasn't sure I wanted to work in the dry, financial industry, but I did some research, and was impressed by the number of work-place awards the company had won. Through the interview process I learned a lot about what drives the company, and it all comes down to aligning the work with core values and aggressive long term goals. Its a great feeling knowing that everyone, regardless of their department, are working towards the same goals. The "listening culture" is also great. I haven't had an issue or suggestion yet, but its nice to know that there are several channels available for me to not only make suggestions on how to improve the workplace, but that they will actually be heard and considered.

Cons

I can't think of any major cons of working here. I feel that my direct manager is very receptive to feedback and open to discussing any challenges I may have. Upper management is also receptive to feedback and suggestions.

Viewing 751 - 753 of 867 Reviews

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