Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 65 reviews)); "Great work / life balance" ((in 61 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 32 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Promotional opportunities difficult" ((in 4 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

3.0

Nov 3, 2015

MAM

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Overall you get make some very good relationships with auto dealers. Good company.

Cons

Comes down to your supervisor. People don't quit companies they quit managers

1.0

Oct 29, 2015

Do Not Work Here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Christmas Eve off, Christmas day, Off Thanksgiving, Off 4th of July, Off Labor Day, New Years Day, and 1/2 day New years Eve

Cons

The managers pick and choose who they like and if they don't like you they pick on you and try to make you so uncomfortable you quit. HR is not helpful. They have other co-workers training you and different people almost everyday for an entire week and you don't know what personality your getting day to day because some come in rude and some come in smiling. They are not clear on what you will be doing day to day until you get into training they don't give a clear understanding in the interview. The managers are rude and nasty and they look at there employees as tho they are benith them. HR is not honest and integrity is not there either although they promote it every day.

4.0

Oct 21, 2015

Good job

Senior representative

Recommend

CEO approval

Business Outlook

Pros

Good pay always positive changes. Company pointed upward, grow within

Cons

Micro manage but sat they don't. But hey, it's a call center

Viewing 778 - 780 of 867 Reviews

Jobs at Credit Acceptance

Vice President, Business Management and Performance

Video & AI Content Creator

Director of Sales Strategy and Analytics

Director of Sales Readiness